Vera Engage

Bring them back.Your customers. On WhatsApp.

Vera Engage finds customers who've gone quiet, sends them a personal message in your voice, handles their replies, and closes the sale — all inside WhatsApp. You just run your store.

No contract. Cancel anytime.

29%avg reactivation rate
35×avg campaign ROI
₹1,490avg revenue per return visit
4 minsetup time

The silent drain

Customers who loved you just… stopped coming.

Silence costs lakhs every year because nobody reaches out. 3 in 10 loyal customers lapse silently each month — and most small stores have zero system to detect it.

3 in 10

loyal customers lapse silently each month

₹4.2L

avg annual revenue lost per store from forgotten customers

0%

of small stores have a system to detect lapsing customers

How it works

1

Connect your contacts

Upload a CSV, paste from Google Sheets, or connect your CRM. 100 contacts or 1 lakh — same setup time.

2

Set your voice & budget

Choose your brand tone, cap your daily spend, and approve a sample message. Vera adapts to your playbook.

3

Vera detects, messages, converts

Vera identifies lapsed customers, sends personalised messages during peak hours, and handles replies, orders, and payments.

4

You see results every Sunday

Get a WhatsApp summary of reactivated customers, revenue, and spend. Pay only for confirmed reactivations.

No list? Start here

Win back the customers who stopped coming

Nothing to upload. Vera already knows who used to visit and hasn't returned, picks the ones worth chasing, and sends each a reason to come back — in your voice, inside your daily cap.

1

Vera spots the drop-off

Customers who came regularly and then stopped, ranked by what they used to spend.

2

It picks the right offer

Built from what that customer actually bought before — not a blanket discount.

3

You pay on return

Charged only for confirmed reactivations, same as the rest of Engage.

Not a chatbot. A closer.

🧠

Understands your business

Auto-syncs your offers, menus, timings from your website, socials, and Google profile. Every message uses current info — never stale.

💳

Closes the deal in chat

Payments, invoices, bookings — all handled inside WhatsApp. No 'visit our website' friction. The conversation becomes a sale.

🎙️

Speaks in your brand voice

Fun for a café, professional for a clinic, premium for a spa. Vera matches your tone — customers think it's your team.

🎯

Stays within budget

Set a daily or weekly spend cap. Vera prioritises high-value conversations and pauses when the limit is hit. Full cost transparency.

Works at any scale

📋

Paste a list

Upload CSV, paste from spreadsheet, or type phone numbers. 100 contacts? Works.

  • CSV / Excel upload
  • Copy-paste from anywhere
  • No formatting requirements
  • Deduplication built in
🔌

Connect your CRM

HubSpot, Zoho, Salesforce, Petpooja, Posist, +12 more. Bi-directional sync — conversation outcomes flow back.

  • HubSpot, Zoho, Salesforce
  • Petpooja, Posist, +12 CRMs
  • Bi-directional sync
  • Conversation outcomes in CRM

Simple plans. Pay as you grow.

Three quarterly plans. Annual prepay saves ~15%. Cancel anytime — unused validity is credited as magicpin wallet balance.

Starter
₹10,000
+ GST · 3 months
~₹3,333/mo

Activate your customer list · drive repeat business via WhatsApp.

  • Contacts in pool300
  • WhatsApp conversationsunlimited
  • Outbound voice—
  • Brand logo on WhatsApp—
  • Custom playbook tuning—
  • Account supportself-serve
  • Top-up contacts₹15 / contact
  • Annual prepay₹35,000 / yr
Book a Demo →
Most Popular
Growth
₹25,000
+ GST · 3 months
~₹8,333/mo

Add voice win-back · convert lapsed customers · scale outreach.

  • Contacts in pool1,000
  • WhatsApp conversationsunlimited
  • Outbound voice✓ Yes
  • Brand logo on WhatsApp—
  • Custom playbook tuning—
  • Account supportshared account manager
  • Top-up contacts₹10 / contact
  • Annual prepay₹85,000 / yr
Book a Demo →
Pro
₹1,25,000
+ GST · 12 months
~₹10,417/mo

Full-funnel engagement · multi-location · brand-led playbooks.

  • Contacts in pool3,000
  • WhatsApp conversationsunlimited
  • Outbound voice✓ Yes
  • Brand logo on WhatsApp✓
  • Custom playbook tuning✓
  • Account supportdedicated account manager
  • Top-up contacts₹7 / contact
  • Annual prepay— annual only
Book a Demo →

Enterprise

Custom contract — multi-location chains, POS / CRM integration, co-branded WhatsApp, API access, dedicated tech + account manager, custom playbook authoring.

Book a Demo →
  • All WhatsApp messaging and outbound voice charges are included — no per-message or per-minute billing.
  • Vera sends with your approval rules — auto-send (default) or merchant approval queue (Growth+). Brand voice locked at Pro.
  • Cancel anytime — unused validity is credited as magicpin wallet balance. Display Ads are sold separately.

Someone who loves your store is waiting for a nudge.

Get a custom Engage plan for your business — pricing scales with your customer list.

Engage Qualify · B2B

Stop wasting reps on tire-kickers.Vera qualifies every enquiry first.

For traders paying for inbound on Tradeling, Abraa, IndiaMART, Alibaba ME. Vera calls/WhatsApps each new enquiry, extracts budget, timeline and decision-maker, and pushes only the qualified ones to your CRM.

Book a Demo

How it works

1

Connect your portal

Tradeling, Abraa, IndiaMART, Alibaba, TradeKey — we watch every inbound enquiry as it lands.

2

Vera reaches the customer

Calls or WhatsApps the customer within minutes of their enquiry. Multi-turn conversation.

3

Extracts BANT

Budget, authority, need, timeline — fully structured. Vera asks until it has enough to score.

4

Hands off to your rep

Scored enquiry + 30-second summary pushed to your CRM. Your rep sees only qualified customer enquiries.

What's included

  • Multi-turn qualification — Vera keeps asking until BANT is complete
  • CRM push — Hubspot · Salesforce · Zoho — out of the box
  • Enquiry scoring — every enquiry arrives with a 0-100 quality score + reasoning
  • Compliance posture — callback to a customer that raised hand on your portal
  • Multi-lingual — English · Hindi · Arabic · Mandarin · Indonesian
  • Flexible deployment options

Already paying for enquiries? See how much Vera saves your team.

Book a Demo
Engage Voice · Add-on

When WhatsApp isn't enough.Vera makes the call.

Voice channel for Reach and Qualify. Same brain, same outcomes — delivered by phone for customers who don't reply on WhatsApp or for markets where voice still wins.

Reach + Voice

Win back via call

For dormant customers who haven't opened a WhatsApp in 60+ days. Vera calls with a personalised win-back offer and books the next visit directly on the line.

Qualify + Voice

Qualify by phone

For B2B customers who left a phone number but no WhatsApp. Vera calls, runs the same BANT extraction, and hands off a scored enquiry to your rep.

Built for outbound at scale

  • Multi-lingual — English · Hindi · Arabic · Tamil · Bahasa · Telugu · more
  • Outbound dialer — rate-limiting, opt-out handling, full call recordings
  • Compliance hours by region — UAE 09-20, KSA 09-21 no-Fridays, India per TRAI
  • Call routing and compliance controls
  • DNC list management + brand-safe escalation to humans when needed

Voice attaches to your Engage plan. Book a Demo for region-specific pricing.

Book a Demo